Last updated May 19, 2020
Our online services are not intended for children under 18. We do not knowingly collect personal information from children under 18 without parental consent.
If you have questions after reviewing this policy, please contact us.
Information We Collect
When you visit or use our online services, we may collect personal information from or about you such as your name, email address, mailing address, and telephone number(s). We further collect, from you or from third parties: (a) your property, flow meter, and field data (e.g., field nickname, legal description, crop planted); (b) information about your surface water and/or groundwater rights, certifications, contracts, allotments and/or allocations; and (c) your surface water and/or groundwater use data (“Water Data”). We may also collect personal information when you voluntarily submit it to us, such as if you sign up to receive promotional communications; participate in one of our promotional sweepstakes, contests, or surveys; post a review; submit a request to our customer service team; interact with our social media pages; or otherwise interact with us or other users through the Services. Personal information may be provided by you directly, or may be provided by your landlord, tenant, or other person in your organization. We may also collect any payment information you provide to us. Including credit or debit card information or bank routing information.
Usage and Other Information
For your convenience, Mammoth Water offers you the ability to access some of our products and services through mobile applications and software for our water tracking and reporting service TAPP H2O (“TAPP H2O”). When you interact with us through TAPP H2O, we may collect information such as unique device identifiers for your mobile device, your screen resolution, and other device settings, information about your location, and analytical information about how you use your mobile device. We may ask your permission before collecting certain information (such as precise geo-location information) through TAPP H2O.
Additional Sources of Information
In addition to the personal information that we collect from you directly and automatically, we may receive personal information about you from other third party sources. For example, we receive personal information from your landlord or the owner/manager of your property, our business partners, social media sites, or companies that provide personal information to supplement what we already know about users. We may merge or combine such personal information with the personal information we collect from you directly or automatically.
Use of Information
Our primary purpose in collecting personal information is to provide the Services to you. We may also use personal information for various purposes, including without limitation to:
- Processing and sending water use reports;
- Verifying your identity and your eligibility (such as when you access your account information);
- Responding to your requests and communicating with you;
- Performing analytics concerning your use of our online services, including your responses to our emails and the pages you view;
- Understanding your interest and personalize your experience;
- Providing you tailored content and marketing and promotional messages for our products and services as well as third party products and services;
- Operating, evaluating and improving our business (including developing new products and services; improving existing products and services; performing data analytics; and performing accounting, auditing and other internal functions);
- Complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations and our policies; and
- For any other purposes that we may specifically disclose at the time you provide or we collect your information.
We may also use and share data that we collect on a de-identified basis (such that it does not identify any individual customers) for various business purposes, where permissible under applicable laws and regulations.
Disclosure of Information
We may share the information we collect from and about you with our affiliates and other
third parties. For example, we may share your information with: Mammoth Water third-party service providers; other third parties to comply with legal requirements such as the demands of applicable subpoenas and court orders; to verify or enforce our terms of service, our other rights, or other applicable policies; to address fraud, security, or technical issues; to respond to an emergency; or otherwise to protect the rights, property, or security of our customers or third parties.
Your Water Data is considered private. We de-identify your Water Data for the purposes of benchmarking and analytics. Mammoth Water does not share your personally identifiable Water Data except in special circumstances:
- With those persons, corporations, or other entities to which you consent to release your Water Data;
- With your District if we suspect, at our sole discretion, that your meter is broken or malfunctioning;
- With your District for end-of-year reporting purposes;
- With your District if you requested submission to your District through TAPP H2O;
- With third parties to comply with legal requirements.
- To investigate fraud or misuse of the services
- To otherwise protect or enforce our legal rights
We may share de-identified information with third parties, including without limitation to help deliver products, services, and content that are better tailored to the users of our online services and for other purposes.
Users may recommend other users to join the platform by providing their contact information or selecting friends from a social networking site. Users may also provide information about other users of the platform such as reviews of the services or products that they received, booking or scheduling information, or reference information.
No method of transmission over the Internet, or method of electronic storage, is fully secure. We use reasonable physical, electronic, and procedural safeguards designed to protect and limit access to personal information, although we cannot guarantee the security of your personal information. This includes device safeguards and secured files and buildings. Please note that information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
Updating your Information
Keeping your account information up-to-date is very important. You may review or update certain account information by contacting us via email at email@example.com.
You can stop receiving promotional e-mails by clicking the “unsubscribe” links in the e-mails or by contacting us as described below. If you decide not to receive promotional e-mails, we may still send you service-related communications, such as those about your Account, to fulfill orders for products and service you have requested, or deliver notifications directly to you through the Platform.
Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time we do not modify your experience based upon whether such a signal is broadcast.
Mammoth Water is based in the United States of America. If you are from a country outside of the United States of America with laws governing data collection, use, and disclosure that may differ from U.S. law and you provide personal information to us, please note that any personal information that you provide to us may be transferred to the United States of America. By providing your personal information, where applicable law permits, you hereby specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth herein or in the terms of service related to the use of and access to the Services.
We can be reached at: firstname.lastname@example.org or (308) 520-9296.